> For the complete documentation index, see [llms.txt](https://powerfan-1.gitbook.io/redchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://powerfan-1.gitbook.io/redchat.app/policies/trust-and-safety.md). # Trust & Safety *Effective date: July 3, 2026 · redchat is an 18+ adult platform.* This Trust & Safety Policy explains how redchat, an 18+ adult AI-character chat platform, keeps its community safe while permitting explicit sexual content and AI-generated adult imagery for verified adult users. It covers our safety features, content moderation, age verification, protections for minors, data handling, and how to reach us. redchat is NSFW-native. Unlike a general-audience platform, we do not treat explicit content as something to be filtered out by default — explicit roleplay, nudity, and AI-generated sexual imagery are a permitted, expected part of the adult experience once you have verified your age. What we do not permit, under any circumstance and regardless of who created the content, is covered in Minor Safety and the zero-tolerance categories referenced throughout this policy: sexualization of minors, non-consensual content involving real people, and anything illegal in the jurisdictions where we operate. *** ## Adult Content & Access **Adult content is on by default for verified adults.** redchat does not run a default-on content filter that hides mature or explicit material from adults. Once you have completed age verification (see Age Verification & Assurance), explicit characters, adult roleplay, and AI-generated adult imagery are available to you without any additional opt-in step. **Optional SFW mode.** You can turn on an optional "SFW mode" in your settings at any time if you want to reduce or hide explicit content — for example, when using redchat in a shared or public space. SFW mode is a personal convenience setting, not an age gate, and any verified adult can toggle it on or off at will. **Distribution surfaces.** The unfiltered adult experience is offered on the web. Where redchat is distributed through a channel whose own policies prohibit adult content (for example, mobile app stores), that build is filtered to comply with the store's rules, and the full adult experience remains available on redchat.app. Adult content is never shown to unverified or under-18 accounts, on any surface. *** ## AI Safety Boundaries redchat's AI models are built with guardrails that define what they can and cannot generate. Within those boundaries, models are permitted — and expected — to produce explicit sexual content, nudity, and adult roleplay for verified adult users. The guardrails exist to enforce the zero-tolerance categories, not to suppress adult content generally: they block sexualization of minors, non-consensual depictions of real people, and the other prohibited categories described in Minor Safety and redchat's Content & Safety Guidelines. Real-time monitoring is applied to model outputs to identify content that falls into a prohibited category, and to detect signals of self-harm or suicide risk in conversation; when detected, redchat surfaces crisis resources. You must not attempt to jailbreak, prompt-inject, or otherwise circumvent these safety controls to produce content in a zero-tolerance category, and you must not remove or obscure any AI-generated content labels. *** ## User Safety Controls redchat gives every user tools to control their own experience: you can block or mute another user, report a character, chat, or image, and hide content from your feed. These controls are available regardless of whether the content involved is SFW or NSFW, and you can use them at any time. *** ## Content Moderation redchat applies a multi-layered moderation approach across four layers: | Layer | Mechanism | | ------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Automated Detection** | AI systems continuously scan generated and uploaded content for the zero-tolerance categories — content that sexualizes or appears to depict a minor, non-consensual real-person content, and other prohibited material — and withhold it pending review. Explicit adult content involving fictional adult characters is not auto-hidden or auto-tagged as a violation; it is a permitted category. | | **Community Reporting** | In-app reporting is available at any time, for any character, chat, or image. | | **Human Review** | Trained moderators examine flagged content, prioritizing zero-tolerance categories for immediate review. | | **Graduated Enforcement** | Responses range from a warning to a permanent ban depending on severity; violations in a zero-tolerance category result in immediate content removal and account action. | *** ## Age Verification & Assurance **You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use redchat.** There is no reduced-age or "safe" tier — redchat is an adult platform in its entirety, and age affirmation is collected at signup. Self-affirmation is the baseline check at registration. Where a payment processor, app-distribution channel, or the law of your jurisdiction requires stronger age assurance for access to explicit content, redchat applies an enhanced verification flow (for example, additional identity or age-estimation checks) before granting that access, and may request further information at any time to verify or re-verify that you are an adult. redchat does not knowingly permit anyone under 18 to register or use the service. If we learn that an account belongs to someone under 18, we terminate it and delete the associated data, subject to any legal preservation obligation. *** ## Minor Safety & Mandatory CSAM Reporting redchat maintains a zero-tolerance policy for content that sexualizes, exploits, or endangers minors. This prohibition is absolute and applies regardless of who created or owns the character, and regardless of format — text, image, audio, or character definition. It covers not only depictions of actual minors but any minor-presenting content: characters whose age is not clearly established as 18+, "aged-up" characters that originated as minors in source material, childlike bodies, loli/shota styling, age-regression to a minor, and school-child or infant scenarios. This applies whether the depiction is realistic, fictional, animated, or AI-generated. Content that merely appears to depict a minor is detected, withheld, and reviewed even absent explicit underage intent. redchat uses automated CSAM detection together with human moderation and AI guardrails specifically tuned against scenarios placing minors in harmful situations. When we identify apparent child sexual abuse material, we remove it, terminate the associated account(s), preserve the relevant information as required by law, and report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant authorities in the applicable jurisdiction. *** ## Data & Privacy **Encryption.** redchat encrypts data in transit (TLS) and at rest (AES-256). **We are not end-to-end encrypted.** Because our AI characters process your messages server-side to generate responses, redchat is not end-to-end encrypted. Message content may be processed by the third-party large-language-model and image-generation providers that power redchat's characters. **Sensitive data.** redchat treats your chat logs and any AI-generated intimate images as sensitive, special-category personal data and applies heightened protection to them. Access to private chat content is restricted to authorized personnel for safety, abuse investigation, legal compliance, support, and debugging purposes; all such access is logged and audited. **No advertising or unconsented training use.** We do not use private chat content for advertising, and we do not use it to train generative AI models that serve other users unless you explicitly opt in. We do not share your NSFW chat context or generated intimate images with advertising or analytics partners whose terms prohibit adult content. **Consent and cookies.** In the EEA, UK, and Switzerland, non-essential analytics require consent through our cookie banner. **Retention and your rights.** redchat retains personal data only as long as reasonably necessary for the purposes described here or as required by law (for example, tax and legal-preservation obligations). You may request access to, correction of, or deletion of your data; deletion requests are honored without undue delay, subject to legal retention or preservation overrides, including CSAM-related preservation. redchat honors applicable rights under the GDPR, UK GDPR, and CCPA/CPRA. **No sale of personal information.** redchat does not sell personal information. Card payment processing is handled to applicable card-industry (PCI) security standards by our payment providers (see Payments, Chargebacks & Refunds). *** ## Transparency redchat is committed to publishing periodic reports on moderation volume, response times, and appeals outcomes, so our community can see how these policies are enforced in practice. *** ## Payments, Chargebacks & Refunds **Red Points (RP).** redchat uses Red Points (RP), a virtual in-app currency, to access paid features and AI generation. RP and subscriptions are purchased through adult-friendly payment processors; redchat does not process adult-content payments through providers that prohibit adult material. **Billing.** Subscriptions renew automatically for the selected term and can be cancelled at any time in your account settings; cancellation stops future renewals and access remains active until the end of the current billing period. **Refunds.** Because RP and AI-generated adult content are digital goods delivered immediately, purchases are generally non-refundable once RP has been spent. Where required by law — for example, the statutory withdrawal right for consumers in the EU/UK — redchat honors the applicable refund right, with a pro-rated deduction for services already consumed. redchat does not refund purchases forfeited due to an enforcement action taken against violating content or accounts. **Chargebacks.** Contact redchat support before disputing a charge with your bank. Filing a chargeback may immediately suspend your access and place remaining RP on hold pending investigation. Chargebacks filed in bad faith (outside genuine fraud) may result in account termination and refusal of future transactions. *** ## Creator Ownership & Monetization Creators retain ownership of the characters they create on redchat. By publishing or sharing a character, you grant redchat a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and distribute that character so redchat can operate the service, including serving it to the adult users you choose to share it with. You may remove your characters at any time, ending future distribution, subject to reasonable technical processing time and any legal-preservation obligation. Ownership does not exempt any character from this policy or from redchat's Content & Safety Guidelines. Zero-tolerance categories (see Minor Safety and related sections) are enforced against creators and non-creators alike, and redchat may withhold, remove, or refuse to distribute any character that violates them. Users earn on redchat through the Referral Program — sharing an invite or character link and earning 30% of a newly referred user's payments for a full year (12 months), regardless of who created the character involved — subject to redchat's Referral Program terms and payout eligibility. Content actioned for a policy violation is ineligible for, and may forfeit, associated referral earnings. *** ## Synthetic Content & Record-Keeping The adult content on redchat is AI-generated and depicts fictional characters; it does not depict real human performers. Every character must be, and clearly read as, an adult, and content depicting a real person in an intimate context without consent is prohibited (see Minor Safety and redchat's Content & Safety Guidelines). U.S. 18 U.S.C. § 2257 record-keeping requirements, which apply to producers of visual depictions of actual human beings engaged in sexually explicit conduct, are not understood to extend to AI-only synthetic content that depicts no real performer. *** ## Contact **General support:** **Child safety / CSAM reports:** **Privacy / data requests:** **Address:** PowerFan Inc., 2605 S Decatur Blvd Ste 123, #555, Las Vegas, Nevada 89102, United States --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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