> For the complete documentation index, see [llms.txt](https://powerfan-1.gitbook.io/redchat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://powerfan-1.gitbook.io/redchat.app/policies/cookie-analytics-notice.md).

# Cookie & Analytics Notice

*Effective date: July 3, 2026 · redchat is an 18+ adult platform.*

This Cookie & Analytics Notice explains the cookies and analytics tools redchat uses, what they collect, and the choices you have. redchat is an adult (18+) platform — explicit sexual roleplay and AI-generated adult imagery are a normal, intended part of the experience for age-verified users, not an edge case we need to hide from ourselves. Because of that, this notice is written with an added layer of care: our analytics tools are configured so that the intimate content you create is never part of what they collect.

***

## 1. What We Use and Why

| Tool              | Purpose                                                                                                                                                                                                                        | Notes                                                                                                                                                                          |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Microsoft Clarity | Understand UX issues and bugs via heatmaps and session recordings                                                                                                                                                              | Input fields masked by default; chat message bubbles and any generated adult imagery are excluded from recording and never appear in heatmaps or replays (see Section 2 below) |
| PostHog           | Product analytics and session replay                                                                                                                                                                                           | EU data hosting available; chat message bubbles and any generated adult imagery are excluded from session replay capture (see Section 2 below)                                 |
| Google Analytics  | Aggregate traffic and usage measurement                                                                                                                                                                                        | Opt-out via Google's Opt-out Add-on; used only for aggregate, non-intimate usage data — never fed the content of your chats, prompts, or generated images                      |
| Essential cookies | Keep you logged in, remember your settings (including your 18+ age-gate affirmation), and support security/fraud prevention — including fraud checks run by our adult-content-friendly payment processor (see Section 3 below) | Required for the Services                                                                                                                                                      |

***

## 2. Session Recording & Screen-Content Exclusion

redchat's core product is intimate chat and AI-generated adult imagery, so our session-recording and heatmap tools (Microsoft Clarity, PostHog) are configured to never capture that content:

* **Chat message bubbles** — both what you type and what a character sends back — are excluded from recording, never appear in a replay, and are not represented in heatmaps.
* **AI-generated images**, including adult images, are excluded from recording and replay in the same way.
* **Standard input fields** (for example, login, payment, and profile forms) are masked by default, consistent with each tool's standard privacy settings.

This exclusion applies regardless of your age-verification status or content preferences — even a fully explicit conversation is never visible to us through a session recording or heatmap. If you believe a recording tool has captured chat content or generated imagery in error, contact **<team@redchat.app>** so we can investigate and remediate.

***

## 3. Billing & Fraud-Prevention Cookies (Adult-Friendly Processors)

Red Points (RP) and subscription purchases are processed by **adult-content-friendly payment processors**. We work only with processors whose terms permit use by adult-content platforms. Our payment processor(s) and their fraud-prevention tools may set essential cookies or similar technologies needed to process your payment, detect fraudulent transactions, and support chargeback handling. These cookies are necessary to complete a purchase and cannot be disabled while using paid features; they do not carry the content of your chats or generated images.

***

## 4. What We Do Not Do

We do not use analytics data or the content of your chats to build advertising profiles, and we do not sell your personal information. We do not use your private chat content to train generative AI models that serve other users unless you explicitly opt in (see our Privacy Policy).

Because redchat is an adult platform, we go further: **we do not send the content of your chats, your generated adult images, or your NSFW browsing context to advertising or analytics partners**, and we only use analytics and advertising technologies whose terms permit use by adult-content platforms. If a provider changes its terms to prohibit adult content, we remove that tool rather than continue sending it data.

***

## 5. Your Choices by Region

**EEA, UK, Switzerland:** Analytics require your consent via a cookie banner before they load; you can accept, reject, or change your choices at any time without affecting your ability to use the Services.

**United States and other regions:** Analytics operate on an opt-out basis; you can disable them through your browser settings, the Google Analytics Opt-out Browser Add-on, or Global Privacy Control (GPC) signals; a "Do Not Sell or Share My Personal Information" control is available where applicable.

***

## 6. Managing Your Preferences

You can manage your choices through the cookie banner or your browser settings, your account's marketing-email preferences, or by sending a data-rights request to **<team@redchat.app>**.

***

## 7. Retention

Session recordings and other analytics data are retained for a limited period, consistent with each provider's settings and our Privacy Policy, and are then deleted or anonymized.

This notice covers only analytics and tracking data — page views, clicks, heatmaps, and similar usage signals. It does not govern the retention of your chat messages or the adult images generated in your sessions. Because we treat that content as sensitive personal data, it is retained under the separate, more protective rules described in our Privacy Policy (see "Data Retention & Deletion").

***

## 8. Contact

For questions about cookies and analytics, contact **<team@redchat.app>**. For content-related requests — including account data requests, content removal, or reports of child sexual abuse material (CSAM) — see the contact details in our Privacy Policy and Trust & Safety policy.


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